Want highly-aligned, motivated employees? This article reveals a simple, transparent, and effective company-wide bonus plan that incentivizes individual and company performance. Learn how to calculate payouts, set goals, and foster a high-performance culture.
Tired of unproductive 1 on 1 meetings? This article provides a comprehensive guide to transforming your 1 on 1 meetings from dreaded obligations into powerful tools for boosting team performance and unlocking individual potential.
Is your team losing its "A-players"? This article explores seven hidden reasons why top performers leave, from bad managers and lack of purpose to low compensation and poor work-life balance. Discover practical strategies for retaining your best employees and creating a thriving workplace.
Leadership, Founders | November 23, 2025
Leaders are made, not born. Research proves 70% of leadership effectiveness comes from learned skills, while only 30% traces to genetics. Based on 20 years building teams and coaching 100+ CEOs, this guide reveals the seven teachable skills that create great leaders.
Management, Ops | November 15, 2025
Want a winning business strategy? This article offers seven key rules for effective business goal setting. Learn to set focused goals, define measurable outcomes, create supportive routines, track progress, and reward your team for success.
Culture, Founders | May 11, 2025
Most traditional vision statements fail. This article details how the best companies create a strategic vision, and introduces a tool called the Vision Ladder that you can copy for your own company.
April 5, 2025
Why we created an alternative to OKRs If you’re having problems with OKRs (objectives & key results), then you’re in the right place. After using this system for years at the company I founded, Classy...
February 27, 2025
OKRs stand for Objectives & Key Results. They are a popular goal-setting framework for organizations, particularly within the startup and tech communities. OKRs were an evolution of MBOs (Management by Objectives), created by Andy Grove in the 1970s, the long-time CEO at Intel. Many decades later, OKRs were popularized again by Google, after venture capitalist John Doerr introduced them to the company.
January 17, 2025
I recently sat down with sales legend Adam Aarons for a Highland fireside chat, and wow did he bring the heat. As the CRO who helped scale three major tech companies past $100M+, including my own company Classy, Adam shared his most valuable (and non-obvious) lessons from the trenches - from knowing when to walk away from a deal, to balancing mission with performance, to optimizing the critical CEO-CRO relationship.
Ops | January 4, 2025
Know thy financial plan, know thy business. If you can’t build a strong financial plan, it’s unlikely you’ll ever build a strong business. But given its importance, I’m always surprised how little attention it gets...
Founders, Ops | December 14, 2024
A deep dive into three powerful insights from my fireside chat with Hiten Shah, one of Silicon Valley's most underrated founders. From reframing product-market fit as a dial rather than a switch, to building formulas over funnels, to the real talk about raising capital - these are lessons every founder needs to hear right now.
November 22, 2024
Complexity is the enemy of success. Here's how to start leading like a minimalist and create simplicity within your company.
Founders, Leadership, Management | November 8, 2024
Master the art of delegation! This article offers five rules to effectively delegate tasks, empowering your team and freeing you to focus on higher-level priorities. Discover how to choose the right projects and people, provide clear guidance, and conduct effective check-ins without micromanaging.
Founders | October 13, 2024
What does this transition from startup founder to scale up CEO look like? The way I describe it to Highland members is this - you need to transition from working on all the details all the time, to working on the right details at the right time. There is a massive difference here. This means spending your time on two things: guardrails and checkpoints.
Culture, Management | August 30, 2024
Good feedback should empower, not deflate. Yet most managers stumble through the feedback process. Here are 5 essential rules will transform your approach to feedback and elevate your team's performance.